Indian Railways Helpline

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Disclaimer

Important information regarding the use of our platform and services

RailHelp.in is an independent service provider and is not affiliated with Indian Railways or any government railway authority. The platform information should be verified with official sources before making travel decisions.

Information Accuracy

The information provided on RailHelp.in is for general informational purposes only. While we make every effort to ensure the accuracy of train schedules, platform assignments, and other travel-related information, we cannot guarantee that all information is current, complete, or correct at all times. Railway operations are subject to change without notice due to various factors including weather conditions, operational requirements, and unforeseen circumstances.

No Liability

RailHelp.in shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • Reliance on information provided through our services
  • Delays, cancellations, or changes to train services
  • Platform changes or incorrect platform information
  • Any errors or omissions in the content of our platform
  • Loss or damage to personal belongings during travel
  • Any actions taken based on information obtained from RailHelp.in

Third-Party Content

Our platform may contain links to third-party websites or services that are not owned or controlled by RailHelp.in. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that RailHelp.in shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.

Travel Responsibility

Users are solely responsible for:

  • Verifying train schedules and platform information with official railway sources before travel
  • Arriving at stations with sufficient time before departure
  • Ensuring they have valid tickets and travel documents
  • Complying with all railway rules, regulations, and safety guidelines
  • Making appropriate arrangements for connections and transfers

Service Availability

We strive to ensure that RailHelp.in is available 24/7 without interruption. However, we do not guarantee uninterrupted or error-free operation of our services. We reserve the right to suspend, restrict, or terminate access to our services for maintenance, updates, or any other reason without prior notice.

Changes to Disclaimer

We may update this Disclaimer from time to time to reflect changes in our services, legal requirements, or industry practices. The updated version will be indicated by a revised "Last Updated" date at the bottom of this page. We encourage users to periodically review this Disclaimer to stay informed about how we are protecting your interests and setting expectations for our services.

Last Updated: October 15, 2023

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